How to Submit an Override

Overview Submitting an override in myCOI is a straightforward process, but it’s important to understand the permissions and rules associated with this feature. Follow the steps below to ensure your override request is submitted correctly.

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Key Reminders

1. Permissions Requirement: To submit an override, a myCOI user must have the “submit overrides to requirements” permission level.

2. Non-Editable Submissions: Once an override has been submitted, it cannot be edited or deleted.

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Steps to Submit an Override

1. Access Your Dashboard: Log in to your myCOI account and navigate to your dashboard.

2. Locate the Assignment: Go to the vendor search section and search for the specific assignment for which you want to submit an override.

3. Open Assignment Information:

   • In the "Action" column on the far right, click the blue icon to open the assignment information page.

4. Submit the Override Request:

   • On the assignment information page, click the Submit Override Request button located toward the top-right corner.

   • A free-form text box will appear. Enter the details of your override request in this box.

   • Once complete, click Submit Request.

5. Notification of Review: After submission, all myCOI users with the “override insurance requirements” permission will receive an email notification informing them that an override request has been submitted and requires their review.

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Need Help? If you encounter any issues while submitting an override, please contact the support team for assistance.