Skip to main content
myCOI Support Help Center home page myCOI Support
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. myCOI Support
  2. Customers

Customers

Customer Help Center

Get Started

  • Understanding the myCOI Central Process
  • Understanding Automated Communications
  • How Your Vendors Interact with myCOI Central
  • How Insurance Agents Interact with myCOI Central
  • Understanding Your Customer Dashboard
  • Understanding Your Support Resources

Managing Compliance

  • How to Use Report Builder
  • Action Items in the Customer Dashboard
  • Uploading a Certificate Of Insurance- Customer Instructions
  • How to Respond to an Override
  • Requesting A Re-Review
  • Requesting A Rush Review
See all 12 articles

Managing Vendors

  • Using the Global Vendor Registration Link
  • How to Reactivate an Inactive Vendor and Restore Their Assignment
  • How to Update Third Party Contact Information
  • How to Remove a Third Party from a Division
  • How to Assign a Third Party to a Division
  • How to Remove an Account From Tracking and Inactivate Vendors
See all 9 articles

Account & User Management

  • How to Add a New Client User
  • How to Reset Your Password or Retrieve Your Username - Customer Instructions
  • How to Update Your Contact Information - Customer Article

Release Notes

  • June 23, 2026 Release Notes (10.5.8)
myCOI Support
Powered by Zendesk