How to Reactivate an Inactive Vendor and Restore Their Assignment

If a vendor needs to be reactivated, follow these steps carefully to ensure all required details are correctly reinstated.

Important Reminder!

• You must have the “manage vendors” permission level.

Step 1: Search for the Vendor

1. Open your web browser and go to the login page.
2. Enter your credentials and log into your account.

3. Scroll down to VENDOR SEARCH. 

4. Enter the vendor's name in the search field.

5. Check the 'SHOW INACTIVE' box to include inactive vendors in the search results.

6. Click the blue box to view details such as the division, insurance set, and any applicable contract IDs. This step is crucial. 

Step 2: Reactivate the Vendor

1. Navigate to the Vendor Management tab.

2. Enter the vendor’s name in the search field.

3. Check the 'SHOW INACTIVE' box to include inactive vendors.

4. Click the green (+) icon to reactivate the vendor.

Step 3: Reassign Vendor Details

1. Click the pencil icon to edit the vendor details.

2. Re-add the vendor to the division and insurance set.

3. Ensure the contract ID, ID#2, and ID#3 are entered exactly as they appeared when the vendor was inactive. This step is crucial.

4. Click 'Apply Insurance Requirements'.

5. Click Next, then Confirm to finalize the reactivation.

Following these steps will ensure that the vendor is successfully reactivated with the correct details.